Mentor/Expert

This user category includes mentors and experts within your organization. They work with assigned startups and applications to provide advice and evaluation.

1. Getting Started

Welcome to AcceleratorApp! The goal of this section is to guide you through setting up your account and introducing you with how the ecosystem works.

Your first day Learn how to set up your mentor or expert profile in AcceleratorApp — including completing your profile, linking your calendar, setting your availability, and configuring your coaching preferences.

User Profile

User Profile Learn how to edit your own profile as a user of AcceleratorApp.

Personal Activities Feed Learn how to use your personal Activities Feed in AcceleratorApp as a mentor — including how to view your coaching sessions, emails received, notes, requests, and engagement analytics all from your profile.

Professional Experience Learn how to add professional experience to your account in AcceleratorApp

Edit Skills A guide on how to add, edit, and delete skills in your user profile in AcceleratorApp.

Account Preferences

User Preferences A guide on how to personalize your platform experience by selecting your preferred interface language and local timezone, ensuring all program schedules and meeting invitations align perfectly with your actual location and work hours.

Change Password Learn how to change or update your password. Ensure your account remains secure by managing your password within the User Security settings.

Update Email A guide on how to change or update the email address linked to your AcceleratorApp account.

User Integrations Learn how to connect AcceleratorApp with external tools — including Google Calendar, Microsoft Calendar, Zoom, Microsoft Teams, and Zapier — to keep your schedule in sync and automate workflows.

Export History Learn how to use Export History in AcceleratorApp — including how to find, download, filter, and manage all previously generated export files from one centralized place.

Delete Account A guide on how to permanently remove your profile and personal data from AcceleratorApp. This self-service tool ensures user privacy and data autonomy, though the action is irreversible and results in total data loss.

Meeting Location Learn how to configure your default meeting location as a mentor in AcceleratorApp — including how to connect Zoom, Google Meet, or Microsoft Teams, and how to set a single fixed link for all your sessions.

Tasks

Task List A guide on how to view, manage, and create tasks in AcceleratorApp.

Assign a Task Learn how to assign tasks to a startup in AcceleratorApp as a mentor — including how to create tasks from the Task overview, the Startup File, or a Coaching Session, and how to edit or delete them afterwards.

2. Set Up Your Availability

Link Your Calendar Learn how to enable two-way synchronization with Google or Microsoft calendars to manage availability effortlessly. Create and edit events that sync instantly across platforms while keeping your private external event details secure.

Manage Availability A guide on how to manage your availability in the Accelerator App.

Coaching Preferences A guide on how to edit your coaching preferences in AcceleratorApp.

3. Your Startups

Connected Mentors and Startups Learn how to find and work with the startups connected to you as a mentor or expert in AcceleratorApp — including how to access startup files, schedule meetings, assign tasks, and conduct coaching sessions.

Startup Portfolio Learn how to navigate the Startup Portfolio in AcceleratorApp as a mentor — including how to find your connected startups, switch views, apply filters, and access startup details.

Saved Views Startup Portfolio A guide to creating saved views of the Startup Portfolio.

Notes on a Startup Learn how to leave notes and comments on a startup's Activity tab in AcceleratorApp — including how to control visibility, tag founders, reply to threads, and manage your posts.

Assign Milestones to Startups Learn how to assign and manage milestones in AcceleratorApp — including how to create milestone plans, track progress against targets, and export milestone reports as PDF.

Startup Assessments Learn how to access and navigate a startup's assessment dashboard in AcceleratorApp to track performance metrics, radar charts, and historic evaluation data.

View Metrics Learn how to view, analyze, compare, and export startup performance metrics. Manage user visibility restrictions for mentors and download data reports.

Exporting Data Learn how to export data in AcceleratorApp — including applications, startup data, user information, and reports — and where to retrieve your exported files.

Feedback tab - Startup file Feedbacks forms filled by founders

4. Coaching & Mentoring

Coaching Sessions

Make Yourself Bookable Learn how to set yourself up to receive bookings in AcceleratorApp — including connecting your calendar, setting your availability, and configuring your coaching preferences so founders and program admins can schedule sessions with you.

Book Meetings Learn how your community can book, cancel, or reschedule meetings with mentors and experts using mentor profiles or one-on-one events in AcceleratorApp.

Create a Meeting Learn how to quickly create a meeting in AcceleratorApp — from any page using the Create button — including how to view your availability, select a startup, choose a location, and send the invite.

Reschedule or Cancel a Meeting Learn how to view, reschedule, or cancel a meeting in AcceleratorApp as a mentor — including how to use your calendar to get a full overview of all upcoming sessions.

Session Notes Learn how to access, run, and complete an active coaching session workspace in AcceleratorApp to log shared insights, track tasks, and upload key files.

Zoom Transcripts Learn how to automatically generate, sync, and view Zoom meeting transcripts inside your AcceleratorApp coaching sessions for seamless record-keeping.

Startup Assessments Learn how to access and navigate a startup's assessment dashboard in AcceleratorApp to track performance metrics, radar charts, and historic evaluation data.

Edit Session A guide on how to open, edit, and save a Coaching Session in AcceleratorApp.

Hosting Events

Group Events A guide on how to create and publish group events in AcceleratorApp.

One-on-One Events Learn how to create One-on-One events in AcceleratorApp.

Manage Events A guide on how to manage events in the AcceleratorApp.

5. Attending Events

How to Register for an Event Learn how to find and register for events in AcceleratorApp as a mentor — including how to browse the event feed, register for group events, and book one-on-one sessions.

Cancel Event Registration Learn how to cancel your registration for a group event or a one-on-one booking in AcceleratorApp — including where to find the unregister option and why it matters to do so promptly.

Sync Event to Calendar Learn how to sync AcceleratorApp events to your personal calendar — including how to add events via ICS file or direct calendar links, and how updates are handled for hosts and attendees.

6. Evaluating Applicants

Exploring the functionalities of the application overview table.

Filter Applications Learn how to filter applications in the AcceleratorApp.

Application Views Learn how to create and save custom views in AcceleratorApp — selecting the columns that matter most to your workflow and controlling who can access each view.

Evaluation forms Learn how to access assigned applications and complete evaluation forms in AcceleratorApp.

8. Community

Community Section Learn how to navigate the Community section in AcceleratorApp — including how to browse people and startups, apply filters, switch views, and access profiles.

Understanding the News Feed Learn how to use the News Feed in AcceleratorApp as a mentor — including how to create posts, engage with the community, and use the feed to stay connected with your ecosystem.

Program Home page Learn how to use the Program Home Page as a mentor in AcceleratorApp — including how to interact with the social feed, view announcements, and see upcoming events and coaching sessions tied to a specific program.

9. Resources & Articles

Articles Learn how to create, publish, and share articles in AcceleratorApp — including how to add multimedia content, share through the Resources section, and integrate articles into courses.

10. Communication

Emails

Send Emails Learn how to send emails to your startups and users from AcceleratorApp

Email Content Templates Learn how to create, save, and reuse email content templates in AcceleratorApp — including where to find existing templates and how to apply them when sending emails across the platform.

Chat

Chat Center Learn how to access your inbox, filter conversations, manage your online presence, and toggle incoming message requests in the AcceleratorApp Chat Center.

Chat Settings Learn how to manage your personal chat settings in AcceleratorApp — including controlling who can start a new conversation with you.